Product Registration
Unlock optimized product registration user experiences via AI-driven interactions that increase the percentage of registered products and improve post-purchase engagement.
Understand Your Customers to Build More Personal Relationships
Progressive Product Registration
Boost product registrations with a seamless, AI-powered workflow. Mahalo gradually collects first-party data, enriches customer profiles with insights, and leverages smart technology to simplify and improve accuracy.
Increase registration rate with an intuitive, AI-powered workflow that collects first-party data over time
Convert basic registrations into rich customer profiles with behavioral insights
Leverage OCR and QR technology to eliminate input errors
Lower Support Costs
Cut support costs with smarter data collection and streamlined interactions. Mahalo ensures accurate product details from the start, reducing back-and-forth and minimizing agent workload.
Capture complete product details during registration
Reduce time-consuming customer interactions
Easy Integration with Existing Systems
Seamlessly integrate with your existing systems for smarter data management. Mahalo connects product registration data to your CRM, ERP, and marketing platforms while ensuring accuracy and validation.
Connect data to the tools your teams rely on
Ensure data validation
Why This Matters
Missed Revenue Opportunities
High registration rates increase revenue by enabling product and service upsells.
Customers are Skeptical About Product Registration
Manufacturers fail to communicate why registration matters, losing customer trust.
Products Registered Using Existing Flows
Registration is form-based, requires too much information up-front, and doesn’t even work.
Simplifying Product Support for Manufacturers
Reduce costly warranty claims and support requests by streamlining product issue resolutions, saving time for both customers and your team.
Home appliances are essential, and when something goes wrong, customers expect fast, hassle-free support. With Mahalo, manufacturers benefit from:
Automated product registration, ensuring customers can easily activate warranties.
AI-driven troubleshooting helps resolve common appliance issues without human intervention.
Centralized claim processing reduces time spent on approvals, ensuring faster resolutions.
Issuing RMAs & shipping labels instantly for repairs or replacements, keeping customers happy.
Gaining insights into recurring issues and improve product quality based on real-time claims data.
Electronics manufacturers face high claim volumes, warranty fraud, and increasing customer expectations. Mahalo provides the tools to ensure smooth, cost-effective claim management while enhancing the customer experience.
Serial number-based registration ensures only legitimate product claims are approved.
AI-powered claims analysis identifies fraudulent claims and speeds up processing.
Chatbot-driven troubleshooting helps customers fix issues before filing a claim.
Integrated refund and exchange tools make claim resolutions seamless.Track product defects & improve warranties using data-driven analytics.
Outdoor and sporting goods often face rugged use, wear and tear, and warranty claims that require an efficient yet customer-friendly process. Mahalo ensures that your customers get fast, reliable support when they need it.
Easy product registration via serial number or QR code scanning.
AI-assisted claim filing ensures customers submit correct information with proof of damage.
Automated claim routing to identify warranty-eligible cases instantly.
RMA generation & shipping label creation for seamless returns and replacements.
Performance analytics to identify product durability trends and refine future designs.
Better Customer Experience